FAQ

VIRGIN RECORDS FAQS

The Virgin Records story began in the early 1970's, when company founder Richard Branson first sold albums through a modest London mail-order operation. Choosing the name Virgin for his fledgling firm, maverick entrepreneur Branson soon began pressing and releasing albums on his own Virgin Records imprint. Launched in September 1986, Virgin Records America ushered in a new chapter of the Virgin saga. In June 1992, Britain's Thorn EMl purchased the Virgin Music Group and its worldwide subsidiaries, throughout the label's long-standing reputation for creativity and quality has remained unchanged.


Frequently asked Questions

Q: I bought something at a Virgin Megastore and have a problem, can I contact someone through this site?

A: Sorry no. This site is for Virgin Records America, the recording label, and we have no formal association with the other Virgin companies such as Virgin Atlantic Airways or the Virgin Megastore retail chain. Check Mr. Branson's site at www.virginusa.com for information on other Virgin companies.


Q: I'm looking for international information and I'm only finding US info on this site, can you help?

A: We update our tour information on our tour search page weekly. Because we are Virgin Records America, this is information for America. Check one of Virgin's international websites to see if they might have the local information you're looking for.


Q: Can I send Virgin a demo tape of my band?

A: Sorry, no. It is the policy of Virgin Records America not to accept unsolicited material, which means that we cannot accept recorded material or lyrics unless submitted by a reputable industry source. This source must be a manager, attorney, agent, producer, publisher, promoter, music journalist or similar industry professional, so long as the source has a favorable track record or rapport with our label.


Q: I'm having trouble with a part of the website, can you help?

A: Check the help page for hints and tools to optimize your experience of this website. Westrongly recommend users upgrade to the latest free versions of browser software and/or AOL. You can e-mail the webmaster to submit tell us about something that's not working on this site. Please do not send attachments.


Q: Can I have the Spice Girls personal email address?

A: Uh...no. Sorry, but we are not allowed to give out any artist information other than what is posted on their web site pages. You can register with us to recieve the latest info on the artists of your choice.

Q: I am looking for a job at Virgin, can I get job information through this web site?

A: Though we have plans to make this service available, it is not at this time, sorry.


Q: Can I email a request to be serviced with promotional product?

A: Though we have plans to make this service available, it is not at this time, sorry. Please note: The use of any of the information, artwork, photographs or music contained herein is solely and entirely for home entertainment and educational purposes. Any and all other uses are strictly prohibited without the express written consent of Virgin Records America, Inc. Virgin Records does not assume any responsibility or liability for any communications or materials sent here. In addition, Virgin Records America, Inc. does not assume any liability for any claims, damages or losses resulting from any usage of this service or materials or other information that you have transmitted to this site and you authorize Virgin Records America, Inc. to use any and all materials and/or communications in any manner Virgin Records America, Inc. would like and in any medium. Virgin Records America, Inc. makes no warranties or representations with respect to the web sites for which hyperlinks are provided in the Virgin Web site. Virgin is not responcible for the content contained in any such site. The hyperlinks provided in Virgin's Web site are in no way an endorsement of any linked web sites or the contents contained therein.
 

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